ONLINE COLLEGE REVIEWS

I started Kaplan in January 2009. My academic advisor is still my advisor to this day. She made sure all of my paperwork was in order. She calls all of the time to see how I am doing and if I have any problems or concerns. Most of the time I miss the call because I work alot, but she always leave a message with her number. I wonder what school all of these other people are talking about. I'm assuming these are all undergraduate or certificate degree students. You have to realize that Kaplan bought out other schools that were on the verge of failing. They just changed names and were jacked up before Kaplan bought them out... Read Full Review

Read about my experience first, and if you decide to enroll, my best advise is for you to watch your ledger card very carefully! After earning my Associate's degree, I decided to return to school to finish my Bachelor's degree. I decided to go to Kaplan for two reasons: I received an ad promising to give me $1,000 and waive the technology fees, and my employer has a partnership that provides a 12.5% discount off of tuition. With an anticipated bill of $30,000, the 12.5% discount made a big difference, especially since books are included... Read Full Review

Kaplan is an excellent school, the only problem I had was with the business office. I shouldn't have to call to receive my refund when classes are over, and some of the financial aid advisors don't know what they are doing. Everything else is great. Read Full Review

I don't understand all the negative reviews regarding Kaplan University. I had a great experience at this school. The teachers were great, my financial advisor was great and my student advisor was fantastic. What I like about Kaplan is that they worked me, and worked me hard. When I look back, I actually enjoyed it. When I finished my B.S. degree, I didn't know what to do afterwards. Now I am looking into going back, however, the cost is a bit much. If I could rate Kaplan it would be a 4. Read Full Review

I have an A.A.S. in Paralegal Studies from Kaplan University and I am currently working on obtaining my B.S. in Legal Studies from Kaplan. Kaplan University does an excellent job of providing students with a quality education. All of the professors in my law-related classes have been experienced attorneys and I have learned a lot from them. Kaplan has also provided me an opportunity to network with other individuals in the legal field, allowing me to expand my list of contacts in the legal field. Overall, Kaplan University has helped me to greatly improve my understanding of the principles of law and of the judicial... Read Full Review

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No one in the financial aid office as well as the business offices are on the same page everyone. They're so scatter-brained. Then when you try to reach the Business office manager they don't return your calls. Great school, but the financial aid and business offices are a bit difficult. Read Full Review

I have just started the enrollment process at Kaplan. So far I have to say it has been a good experience. One thing that I can say is that Kaplan might not be for everyone. Its up to the person in school to determine if this school is suitable for them. I believe you have to give the school the chance to help you receive a degree. For those who have had bad experiences I feel for you and I hope you get your issues resolved. I just hope in the future I don't have to deal with any of these unfortunate situations. Read Full Review

I have been enrolled at Kaplan since September of 2008, and I have enjoyed my educational experience. I am in the military and I can honestly say that they have worked with me in every issue I had thus far. My first term, the TA form was not filed properly so I ended up with a balance on my account. When I called and talked to the military financial aid office, they gave me ample time to clear the situation and even let me take more classes. My TA pays for everything and I have no out of pocket expenses. I would recommend Kaplan to anyone in the military. It tailors to your schedule. Don't let disgruntle people sway you... Read Full Review

This is a really great school. I enrolled in late January 2008 and I can say that this is a really great school. The admissions advisor bent over backwards to get me in or I would have had to wait until the following enrollment time. I enrolled on the last day before classes started. The only thing admissions messed up on was the fact that I was a Veteran and should get the reduced rate. After being in this school for almost two full years no breaks, I can say I am having a great experience. The financial aid department is lacking a bit. One of my advisors did not answer his phone and his e-mail box was full... Read Full Review

I attend University of Phoenix online, however, I watch my wife deal with problem after problem with Kaplan. She decided to go with their legal studies program because at the time Kaplan was the only online school that had an accredited legal studies program. The primary focus of the problems seems to lie within the customer service. The financial advisor and the academic counselors constantly change so there is no continuity. They lose emails and other documents required for financial aid. They only converse through email if you're lucky, because you can only get a hold of their voice mail... Read Full Review

I don't have a problem with the academic part because the counselors are very helpful and on point when it comes to students education. However, the Financial Office is a big joke---the financial aid officer does not answer email in a timely fashion. I had recently received a loan to pay for my tuition and I had an excess of funds that they claimed to mailed out, which to this day has not arrive to my address and it been a month later. I complained to everyone in the business office and my financial aid officer---they refused to look into the problem. I am very frustrated with the operation of how the business and financial office. Read Full Review

I am currently attending Kaplan I am in my second term. After reading these reviews I hope I made the right decision. I did notice that on my financial aid summary my loans and grants have not been paid out for my classes yet. I was told that I would have to pay nothing out of pocket. If it has not been paid by my third term, I am going to enroll somewhere else. I do however like the instructors I've had so far. I have learned a lot in the classes. I like the way everything is set up. After reading the reviews I am worried about getting these bills that financial aid is suppose to cover... Read Full Review

I do not even know where to begin. I had a great first semester. Then I signed up for the second semester, but was overwhelmed with work and physical problems, SO, I decided to drop 2 classes. I was not told that this move would change my financial aid status, nor did anyone contact me. Then 1 week later I got a call telling me that I was in collections, and how did I want to pay for this... So, I told them to DROP me from ALL classes. because I coulnd't afford now to go to school..... Read Full Review

First of all - the idea behind reviews is for people who have had a legitimate bad experience to tell their story. To say that people who have had a bad experience at Kaplan aren't smart because yours was good is a completely uneducated thing to say. My experience at Kaplan was excellent, and I was very excited about the degree that I was earning. My problem came when I had to go to my dean for assistance with a problem that I was having with the clinical placement director. The dean assisted me, and from that day until now, the clinical placement director has been doing everything in her power to make sure that I am not successful... Read Full Review

I really think that the people that had bad experiences are not mature, organized or prepared for the college experience, particularly that of an online program. I think that they had the expectation that since it was an online degree that they do not have to do anything. Yes, you have to submit your paperwork properly, particularly the FASFA paperwork, but they send you the links and hold your hand through everything. I am starting my last term here, and I can say that it is as challenging, in ways more so than the work that my sister-in-law had in graduating from Cal State Long Beach... Read Full Review

I think Kaplan is awesome. I attend Kaplan currently and when I read some of the reviews I was appalled when I saw what these people were saying. Kaplan has wonderful teachers and I am in contact with my advisor whenever I need to reach him. Actually, the biology class that I am taking right now is tough, and I have a 3.76 GPA. Due to me being a single mom, I am not currently available to the traditional classroom settings, so online classes were my only choice. I have had very little problems with the financial aid department and none at all with the academic advisors. Ridiculous accusations and totally unacceptable... Read Full Review

DO NOT GO TO KAPLAN I REPEAT DO NOT GO TO KAPLAN IF THERE ARE ANY GOOD REVIEWS ON HERE IT IS THEM PLEASE TAKE MY WORD THE FINANCIAL AID DEPARTMENT IS A BIG SCAM THAT IS BEING INVESTIGATED. IT IS IMPOSSIBLE FOR KAPLAN TO BE A GOOD EXPERIENCE FOR ANYONE FINANCIAL AID WISE BECAUSE THEY DO NOT ANSWER THEIR PHONES. DONT NOT BELIEVE THE LIES YOU WILL BE STRESSED OUT. DONT ATTEND KAPLAN I REPEAT DONT ATTEND KAPLAN Read Full Review

It is with much frustration that I explain this situation. I have received quite a few notices of delinquent payments from your bank "CitiBank", on a student loan account for classes. On 3/07 which it is true that I made a decision to attend Kaplan, but I requested a withdrawal from the classes because of hardships. At the time I was not working, as a result of this I could not continue classes, because of interviewing demands and losing my apartment. I contacted my counselor to inform her of my situation. She mentioned that I should log on to Kaplan's website for online classes and notify my professors of the situation... Read Full Review

If Kaplan really had a true interest in helping me continue my education and not constantly demanding money, the following information was obtained directly from The Department of Education. Partial overseers of our financial aid system here in the U.S.: I called the Feds at the Department of Education. They told me that ONLY the school is allowed to "extend" someone's financial aid. I was told by the Feds that they have no control over what a school does and does not do in that regard. To make sure that this information was correct, I gave myself three days and called back again and was told the same thing by someone different... Read Full Review

Kaplan is a joke...they let anyone in and charge a horrible amount for tuition!! Their LPN program is all screwed up, the books they use don't even have the right answers for some of the questions on the quizzes, and the study books that are support to go with the text book.... i think I am through with KAPLAN!! Read Full Review

If you are lucky enough to have an instructor that can capture the attention of all of his or her students, I say, learn as much as you can from that person and don't be afraid to ask questions. At Kaplan, there are only a small percentage of professors like this. The rest will make you feel like you should have never taken on the challenge of attending an online school. Financial Aid "Officers". WHAT A JOKE! If they had been upfront and said that you would owe more money before each term even ended, then I would have never agreed to attend... Read Full Review

Kaplan, is a great School and I had a good experience at Kaplan while I attended, but the questions that you have to answer before posting this review are very much one sided questions. I can honestly say that the entire time that I attended Kaplan I did not always get a response from the academic advisors, no I did not but they are people and they get busy as well as we do, but I know that it's no excuse but I have nothing bad to say about Kaplan some of the instructors were a little difficult but you don't let this stop you... Read Full Review

I first contacted Kaplan University because I wanted to earn my MBA online due to work schedule, etc. They called and called - even after I'd answered and spoken with them! - wanting to give me information on their school. After I began my first semester of classes (just recently), they STILL CALLED ME WANTING TO GIVE ME INFORMATION ABOUT THEIR DEGREE PROGRAMS AND SCHOOL!!! I finally told them that the number they were calling was not who they thought it was. The man said that I would be taken off THEIR list, but he can't guarantee I would be taken off the list of the other schools who now had my number... Read Full Review

I started my C.J. degree with Kaplan University back in Nov of 2006 and I presently have two classes remaining to graduate with a BA in CJ. I truly like the idea of online education and distance learning. It has been very convenient in my life-style. I think that Kaplan's teachers are wonderful. The professors have good knowledge of the material and are very considerate of the fast paced life styles that many online students have. I have also had no problems with student advisors, however I have had many frustrations with the accounting department and the schools system of billing... Read Full Review

While I felt this school offered a moderate education experience there are too many upsetting things about this school for me to EVER recommend it to another. For the most part the academic advisors were accomodating, I only had one semi-bad one that did not enroll me in the emphasis I requested, and by the time I found out I would have had to take additional courses. This is minor though. The largest problem is all the headaches with the financial department... Read Full Review

I am a graduate of Kaplan University twice now and I was shocked to read some of the terrible experiences that other individuals profess to have had while attending. I received my first degree in 2004 and went to work right away as a Private Investigator, largely due to the excellent internship I was approved for, by Kaplan, in the Homicide division of the city Police Department. I decided to return to Kaplan and pursue an AAS degree in legal studies to further a career in Insurance Fraud Investigations, and I graduate this month... Read Full Review

Kaplan University needs to be investigated for fraud. Both my wife and I started there and switched to the Univeresity of Phoenix. We had no interaction with our financial aid, or academic advisors. My wife did not have interaction with her instructors, and the interaction she had with one they were rude, and unporfessional. My instructors I thought were great but other then the instructors the other facility members sucked. Even the Vice President of Financial aid didnt return repeated phone calls from us. Phoenix has online books with the option of Paper books, where Kaplan has only paperbound books... Read Full Review

Kaplan tech support & other departments respond too slow to questions & requests. Prospective students must apply for living & educational expenses separate from their tuition, there is poor communication with the admissions advisor & other depts. Keep your distance from this irresponsible school!! Read Full Review

This school is a big scam! I graduated in 2003 at the time it was Hamilton and offered the Travel Program.. I know I know not a great field to get into but there are other things to learn such as Hotel management, Cruiseship operations etc. They didnt teach any of it just geography that I learned in Jr high and a computer program that most travel agents do not use anymore. The school was OVERPRICED!!! Mark my words YOU WILL NOT get a job that pays you well enough to pay off your loans from Kaplan... Read Full Review

I graduated the Patient Care Assistant Training program. It took me about a year to complete and after I graduated, I got no certification, no license, just my CNA ... I was trained in everything else, but they only gave me my CNA... I was already a CNA entering and if I wanted it, i could have did a two month program else where. I wanted to be a PCAT not a CNA and they never found me a job as a PCAT, only a CNA. Now I cant pay my student loans. Read Full Review

This was the biggest waste of time and money. I never got a job because they never gave me my license for NATP program. All I got was a certificate, but no license and now no one will hire me. ...THANKS KAPLAN! Not only that, but students from the ADN program are hated by all the local hospitals. Nurses hated us because we weren't prepared. Kaplan teachers do not prepare their student. I spent 2 hours in a class room with no instruction, while we all played with needles on oranges. NOT ARMS, NOT FAKE PRACTICE VEINS..... Read Full Review

The classrooms are nothing more than a big chat room. Most of the times the classes are not really covering anything more than you could pick up from just reading the book. Most of the class work you do is read the book and then write a paper on it. My biggest issue is one that I have heard time and time again, there is no time with the teachers and the “office hours” really don’t exist. It takes them, days sometimes an entire week to get back to you and by that time it’s to late. Also when they do get back to you more often then not the feedback means nothing and provides no real details... Read Full Review

I really enjoy every aspect of the online environment with Kaplan. Read Full Review

I am graduating next term and I have had a wonderful experience with Kaplan. On the side of a few issues with the Financial Aide office it was an excellent and pleasant experience. I landed a paralegal position with a large law firm last year which I know I wouldn't have had the opportunity without the experiences and training I received at Kaplan. The classes are challenging and well informative. Teachers are excellent, tough but not overbearing and they are willing to go the extra mile to make their students succeed... Read Full Review

I attend Kaplan College for the massage therapy degree program and it is not what I thought it was going to be. The classes for the therapy program are poorly put together. No one should be able to take a class in acupressure or trigger point before the complete anatomy but, I did and so did many others. Yes, many teachers know what they are talking about but, there are some they do not. One class I attended three times out of a ten week term and received an A. This teacher did not care if you were there or not. Instructors are told to contact the student when absent...haha..... Read Full Review

I have good things to say about Kaplan University. I had excellent instructors, an excellent student advisor, however, the financial department is in need of improvement. I could never really get in touch with my financial advisor, but I always found help from another advisor. I enjoyed myself while learning. Even though I had to burn the midnight oil many nights, it was all worth it. Upon graduation my GPA was 3.5. I wanted to attend the masters program at Kaplan but it is too expensive. I hope this information helps someone. Read Full Review

I must say, I had a great experience with Kaplan University. The teachers that I had were great, when I needed to speak with an advisor they were available, and the only problem I had is that I had one problem with financial aid and that was cleared up. I really have nothing negative to say about Kaplan University. Again, my experience with Kaplan was great and I really enjoyed myself. I even miss attending Kaplan but it is too costly. I want to get my masters degree but at kaplan it just cost too much. Read Full Review

Instructors are very accessible. Interaction with students is excellent. Really pleased with learning overall. School was upfront with costs, expectations, etc. Financial department is poor getting back to you, may phone calls and emails, otherwise very satisfied with school overall. Read Full Review

At the end of my first term, my intentions was to further my education but after the certificate program I found out that I had to paid in order to get my certificate which I thought was included in the tuition. This is what stop me from going further with this school. Maybe you can send me an explaination. Read Full Review

Kaplan is a total ripoff. I mean come on, 275 a credit? That's ridiculous! I'm in the military and the admissions counselor made the claim that Kaplan works closely with the needs of the military and I would be discounted because of that fact. Nope! Not only was there no discount, but they hounded me to pay my balance immediately. Anyone who's in the military knows that you only get paid for tuition once you get the grades from the school. Apparently when the counselor said he understood that he was drunk. The education is poor, the cost is high, and the "faculty" are rude and annoying. Stay away! Read Full Review

Just like with everything else in this world, you have to read and research. Kaplan is a for profit, private university. I am about to finish my degree (Dec 08) and I have had a very good experience with Kaplan. The classes have been informative and the interaction with other students has been wonderful. For an on-line university (they have a campus in Iowa) they provide a lot of technical help and support. I haven't had any problem with the financial aid department, nor have I had any problems registering. In fact they have let me register for my classes all the way till I graduate. I have thoroughly enjoyed my experience. Read Full Review

The classes themselves were put together very well. What people need to know is that the administration is terrible. They signed me up for a loan I specifically declined; I was entitled to Pell grants, and I’ve seen no evidence that the grant was applied to my account. In fact, I can’t get anyone to provide me with a balance of my account. I think they need to be investigated. Too bad, because the classes were challenging and informative. Read Full Review

I don't know what else to say beyond that Kaplan was okay. What I really did not like was the people who tried to talked and convince me to signup to start a new semester that every second. Not to mention the b.s. about lower costs if I started now as opposed to a couple months from then. Aren't these universities just trying to make a buck like every other company? Of course they are always going to offer you a deal. Overall the instructors were good though, I did learn quite a bit of new information in my criminal justice classes despite some of the information being a bit old... Read Full Review