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Western Governors University Reviews


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"Very Frustrating!"

I am posting this review so potential students will have a heads-up on WGU's enrollment process. I haven't even begun the program yet, thanks to their financial aid dept. I have been trying to enroll since MAY. It is now August and they still have not sent me an award letter. I finished all of financial aid paperwork back in May and have missed the deadline 3 times now because of them. I've tried to call the financial aid office and all I ever hear is elevator music, which then kicks me into someone's voice mail. I leave a message, it takes them at least 4 days to call back, and when they do they call from an unknown number. My enrollment counselor has not been very helpful either. I finally told them I am going to look at other schools because this is ridiculous.