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Kaplan University Reviews


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"Go somewhere else"

While I felt this school offered a moderate education experience there are too many upsetting things about this school for me to EVER recommend it to another. For the most part the academic advisors were accomodating, I only had one semi-bad one that did not enroll me in the emphasis I requested, and by the time I found out I would have had to take additional courses. This is minor though. The largest problem is all the headaches with the financial department. I had to call for a month straight before I got my two semesters worth of scholarships applied to my account the first time and a year later I discovered they had missed five terms of scholarships. They are terrible at communicating. Then there was issues with money leaving my lender and not being applied to my account or not being correctly applied (both have happened). To me that is BS. When the money leaves the bank and arrives in theirs (Kaplan confirmed they recieved the funds), it should hit my account equally as quick. All that I've said still can't fully describe the TERRIBLE service they provide. As for the one review stating that people have to read their lenders contracts, you are an idiot. I don't have a problem with the lender. I can fully see what and when they've disbursed money. It's Kaplan's financial department that is the problem. They are too incompetent to do their job and apply funds correctly to an individuals account. Clearly I'm not the only one that has had issues, if you go to the better business bureau site you can see the numerous complaints (mostly financial) against this institution.