Master of Business Administration in Leading the Customer-Driven Organization
Program Quick Facts
Program Length
36 Credit HoursDescription
Jones International University's online Master of Business Administration in Leading the Customer-Driven Organization is an excellent online program for those individuals who are looking to gain the broad knowledge that is needed for becoming the best and brightest leaders in any organization.
Throughout the course of this online degree leading the customer-driven organization, students will learn to take care of your customer, which will allow success to follow.
This degree program work in contrast the current product-driven environment, and examines the paradigm shift in business assumptions about the customer and enables you to implement important structural changes designed to meet the needs of your organizations customers - both external and internal.
Built on a core of business, ethics and leadership fundamentals, this online MBA in Leading the Customer-Driven Organization enables students with the knowledge needed to:
- Create a systems approach to integrating business systems for effective internal and external customer service management
- Develop a customer centered focus that has a positive impact on organization performance
- Create strategies for organizational change
- Employ quantitative and qualitative decision-making tools
- Develop foundational business communication knowledge and skills through the core courses
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