ONLINE Degrees
Master of Arts in Business Communication - Leading the Customer-Driven Organization
Program Length
36 Credit HoursThis online Master of Arts in Business Communication - Leading the Customer-Driven Organization degree program from Jones International University has been created to aid individuals in developing the knowledge that is needed for putting your customers first.
As a student in this online leading the Customer-driven organization degree program, students work to develop the broad understanding that is needed for becoming the best and brightest leaders in any organization.
This online business communication degree program will instill in students the base of knowledge that is needed for taking care of your customers, as well as gain highly relevant and valued practical knowledge on positive leadership and how it functions in relation to the customer.
Students in this online Customer-Driven Organization degree will learn to:
- Create a systems approach to integrating business systems for effective internal and external customer service management
- Develop a customer centered focus that has a positive impact on organization performance
- Develop an inclusive frame of reference that enables you to make sense of the dynamic complexity of global business
- Create strategies for organizational change
- Develop foundational business communication knowledge and skills through the core courses
Graduates of this online degree in Customer-Driven Organization will have an in-depth knowledge of the paradigm shift in business assumptions about the customer and enables you to implement important structural changes designed to meet the needs of your organizations customers - both external and internal.
Accreditation:
North Central Association of Colleges and Schools, The Higher Learning Commission