Associate of Applied Science - Information Technology Support Specialist
Baker College Online
Description
If you are looking a flexible online degree program that will guide you in develop a basic understanding of the providing information technology support, then the online Associate of Applied Science - Information Technology Support Specialist degree from Baker College Online is the ideal program for you.
Designed to focus on the developing segment of the Information Technology field that provides serves and support for software, this online information technology support specialist degree program will introduce students to topics, such as:
- Software applications configuration
- Training of users
- Maintenance of information
- Communication processes between a company's back-end network administrators and middle to front-line employees and customers
Throughout this online information technology support specialist degree program, students will partake in a number of online courses that will cover areas, such as:
- Introduction to Operating System Concepts
- Introduction to Hardware Concepts
- iSeries CL and File Design
- Information Technology Customer Service and Support
- Intermediate Database Management
- Visual BASIC
- Intermediate Spreadsheets
- Advanced Software Solutions
- Database Management Using SQL
- Introduction to Programming
- Introduction to Network Security
- Introduction to Linux/Unix
- Windows Vista Configuration
Graduates would not only be proficient in the content and use of common business software applications and information processes (word processing, spreadsheet, database operating systems, network connectivity), but also be able to install, configure, train users, troubleshoot, and support those applications.
Accreditation Information
North Central Association of Colleges and Schools, The Higher Learning Commission
