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Travel Agent Certificate Program - Instructor Led


The Travel Agent Certificate Program

consists of twelve individual courses (see course list below). Each course includes instruction, student-instructor interaction through email and message boards, assignments and a final exam. Courses require 20- 30 contact hours for completion and are self paced but individual courses must be completed within 90 days of your start date and all courses must be completed within one year of the start of the first course.

Upon successful completion of this course, you will be able to demonstrate proficiency in the following areas:

  • Sabre Computer Reservation System (Air Reservations, Faring and Ticking and Hotel and Car Accommodations)
  • Travel Reservations.
  • Leisure Travel Products
  • Destination Geography
  • Faring and Ticketing


How long will it take me to complete the course?

Each course will take you between 20 - 30 hours a piece to complete. All courses are completely internet delivered and allow you to study at your own pace but must be completed within one year of the date you begin. The average student takes three to four months to complete all of the training.

How quickly can I begin?

Upon registration you will receive your personal user name and password and directions on how to begin your course work within 24 hours of registration. You will have access to all course materials, student-instructor interaction, assignments and exams.

What is the Job Board and how do I gain access to it?

The Job Board gives you access to resume, cover letter and interview information with instruction specific to the travel and tourism industry. In addition, the Job Board provides access to comprehensive and frequently updated national databases of tourism jobs sponsored by industry leading organizations such as ASTA and ISTTE.

Benefits of Travel Agent Certificate Program:

  • Take the course at your own pace - so long as the course is completed within 90 days of registration.
  • Do the lessons at any hour of the day or night. Send or retrieve information 24/7.
  • No need to purchase additional textbooks or materials
  • As you approach completion, access the Job Board for assistance in finding career opportunities currently available in your area.
  • Use entire program as a newcomer and upon completion be ready to work in the travel and tourism industry.

Courses Offered In This Online Travel Certificate Program, include:

  • Travel Sales and Trends - Enjoy expected as well as surprising sales techniques and new approaches. Included you will find telephone business manners, listening skills, and tools for targeting the traveler. Discover successful sales steps for telephone reservations.

  • Ground Transportation - Learn the basics of the product, policies, procedures, codes, pricing and distribution. Rail travel recaptures the image of a different time and appeals to many leisure travelers.

  • Hotels and Lodging - Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures.

  • The Cruise Market - Learn the basics of the cruise product, cruise classifications, destinations, types of cruises, print resources and non-automated reservations procedures.

  • Air Reservations - U.S. or Canadian Domestic - You will learn the terminology, the policies and the procedures of airline travel and airline reservations.

  • Air Fares - U.S. or Canadian Domestic - Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel.

  • ARC Documents - (Prerequisite courses: Air Reservations and Air Fares U.S. Domestic) Here is your ticketing course. Your air traveler will need a ticket and boarding pass to board the aircraft at departure time.

  • Automated Air Reservations - You will learn to book air reservations using RTS, a hands on Computer Reservation System (CRS) simulation of Sabre in conjunction with the online tutorial.

  • Automated Air Fares and Tickets - (Prerequisite course: Automated Air Reservations) You will learn to find the lowest applicable fare for your client as you utilize the Computer Reservation System (CRS) Sabre to display fares between city pairs and the Sabre pricing system to calculate the total fare, including fees and taxed for the simplest and most complex domestic air itineraries.

  • Automated Car Rental ad Hotel Accommodation - (Prerequisite course: Automated Air Reservations) You will learn to research, select and book car rentals and hotel rooms using RTS, a hands on Computer Reservation System (CRS) simulation of Sabre in conjunction with the online tutorial.

  • Selling Vacation Packages and Tours - Earn great commissions by booking vacation packages and tours, one of the fastest growing segments of the travel industry.

  • Fares and Tickets International - (Prerequisite courses: Air Reservations and Air Fares) International air travel has expanded exponentially in the past decade and promises to continue to grow. This course will provide you with the skills required to meet the needs of your international air travelers.


As a result of taking the Travel Agent Certificate Program you will qualified to work in the following careers:

  • Travel Agent
  • Hotel
  • Tour Operators
  • Airlines
  • Car Rental Companies
  • Independent Travel Agent


Evaluation of student performance will be based on the following:

  • Completion of assignments.
  • Exam grades

Successful completion of each course requires passing the exam with an 80% average or greater. Each exam may only be accessed and submitted one time. Students not able to complete their exam after beginning will be required to repurchase and retake the complete course. Each course must be completed within 90 days of registration but may be completed sooner.

Students are subject to dismissal for unsatisfactory conduct and will not receive a refund.

The principal classifications of unsatisfactory conduct are:

  • Theft or destruction of property including but not excluded to intellectual or physical work or software, belonging to the school or other students.
  • Cheating on an exam or other material. The use of another student's or individual's work or material for a grade.
  • Personal behavior that is disruptive to the learning environment, including: abusive language, intimidation, flagrant lack of respect for the staff or the peaceful enjoyment of other students and staff.
  • The unlawful or unethical use of the course curriculum, programming or communication as determined by the staff. Students will be considered for readmittance upon signing an agreement to comply with all school policies.

Upon registration the Instructional Support Course Administrator emails a welcome letter to the student to begin unrestricted email communication and support, then contacts the student on a regular basis regarding progress; corrects, annotates and grades Exercises and Reviews. Questions will be answered within 24 hours on regular business days.

course quick facts
course code DED1601
cost $1599.00
estimated time to
complete course
360 Hours
course materials
1 Years

Roy Scott's company has been providing quality online travel and tourism education, such as online Travel Agent Certificate Program, for over 25 years to individual students, colleges and universities. His graduates are successfully working for airlines, hotels, car rental companies, tour operators, travel agencies as well as independent travel agents around the world and enjoying the many benefits this great industry offers.


"Since I had never taken a travel agent course I gained an immense amount of information for future business and personal use." - Patricia Savulis