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Introduction to Technical Writing for Industry


If you want to become a technical writer, or if you have just become a technical writer and wonder what the job and the profession may involve, this course will introduce you to an exciting and rewarding career in technical communication.

You'll learn what tasks you will do, how your work fits into the organization's process, and where the field is headed. You'll get right into planning, writing, editing, and testing - the key activities in a technical communicator's day.

Each lesson focuses on a specific area of technical communications and you will receive information, resources, questions and assignments geared towards the specific area. You can email any questions, thoughts, or concerns you may have at any time. After your writing assignment has been completed and submitted, it will be reviewed and returned with comments.

The course is designed to help you become a professional technical communicator so I invite you to ask any questions that occur to you along the way.


By the end of this course, you'll be able to...

  • Identify tasks and job titles in the profession of technical communication.
  • Write and edit step by step instructions.
  • Organize a set of procedures.
  • Articulate the levels of edit.
  • Analyze and edit a document following the recommendations in a style guide.
  • Identify key components of an information plan, and content specification.
  • Analyze an audience.
  • Perform a task analysis.
  • Identify key activities in user-centered design.
  • Perform user testing on a procedure.
  • Identify the key emotional competences for outstanding performance.
  • Define key terms used in technical communication.


Your progress will be assessed in several ways:

  • Through instructor evaluation of written work.
  • Through self quizzes.
  • Through instructor comments on your reports of activities that you undertake.
  • In-depth responses from the instructor on your weekly work.
  • A final exam.

course quick facts
course code DED233-B
cost $299.00
estimated time to
complete course
30 Hours
course materials
6 Weeks

Dr.Gary W. Griffin brings 20 years of technical writing experience in academic, government and industry environments to his online technical writing courses. His expertise ranges from research proposals and peer-reviewed journal articles to technical design documents used to support the design and implementation of complex Information Technology systems in business intelligence and data warehousing. His experience covers both public and private organizations, and has years of experience as a researcher, writer, public speaker, entrepreneur, and business owner.


"In my current employment, there are no documentation standards or guidelines. By taking this course, I felt enlightened right after I learned how to create a procedure and tinker with the writing style. I also learned how to identify the key emotional competences for outstanding performance." - Chen Chu

"This course met my expectations perfectly - Jonathan provided extra materials and valuable feedback in addition to the text. The class was very well structured." - Robin Kruse

"This course was very well thought out. I enjoyed the information about the Tech Writing profession, along with, useful writing examples and guidelines. " - Jim Whitsel

"Jonathan was wonderful. Patient and understanding of my hectic lifestyle. He was very helpful and his comments were always given in a positive way. " - Selina Cidade

"Taking this class gave my a background in the field of Technical writing which I did not previously have." - Adesuwa Evbuoma