Online Courses
Currently there are 1762 courses in the course catalog you can take online or at home
Sales Consultant
Course Code: DED9484
School: Stonebridge Associated Colleges UK
Description
Some people may be "born salesmen", but the rest of us can learn the techniques for selling success.
This course explains the processes which make up a successful sale. The syllabus includes the FAB principle - or how to think of your product in terms of customer advantages and benefits, not features. How to identify your most profitable customers. The techniques can be applied in any sector where persuasion and exchange are involved. All businesses sell and this course is therefore appropriate for small business people, staff and people looking for a new career in sales.
This course covers topics such as:
- Why you need to really get to know your customers, and what they want
- How to use the telephone to ring up more profits
- The three P's in negotiation
- How to recognize an objection, and turn it into a benefit
- Why the price is the last thing you talk about
- How and when to ask for the order
- The importance of aftercare
Outcomes
Sales Consultant Certificate
Sales Consultant Certificate issued by Stonebridge Associated Colleges, entitling you to use the letters SAC Cert after your name.
Assessment
After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.