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MCDST (Microsoft Desktop Support Technician)

ProTrain Online


The Microsoft Certified Desktop Support Technician credential is the premier certification for IT professionals who support end users and troubleshoot desktop environments running on the Microsoft Windows operating system. MCDSTs are employed as Help Desk Technicians, Customer Support Representatives, PC Support Specialists, Technical Support Representative, Technical Support Specialist, among others! MCDSTs are not expected to possess network administration skills.

Course Topics:

  • MCAS Microsoft Certified Application Specialists (Office 2007)
  • MCAD for .NET (Microsoft Certified Application Developer)
  • MCDBA 2003 Certified Database Admin /w SQL 2000
  • MCDST (Microsoft Desktop Support Technician)
  • MCITP Database Administrator (Microsoft Certified IT Professional)
  • MCTS .NET Framework (Microsoft Certified Technology Specialist)
  • MCTS 2007 (Microsoft Certified Technology Specialist)
  • MCSE 2003 Security Certification
  • MCSA 2003
  • MCSD for .NET (Microsoft Certified Solutions Developer)
  • MCSE 2003
  • Microsoft Certified Professional Developer (MCPD)


This online certification preparation program will prepare students to sit for the national certification exam to become a Microsoft Certified Desktop Support Technician.


course quick facts
course code PRO1181
cost $1895.00
estimated time to
complete course
50 Hours
course materials
12 Months