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Memory Care: Vital Tools


This 6-hour course covers family needs and involvement as well as building skills in preventing and managing behavioral challenges.

  • Handling Challenging Behaviors
  • Basic Principles for Preventing Challenging Behaviors
  • What to do when a challenging behavior DOES occur
  • What You Do Matters Most
  • Assess the Problem and Start Setting Priorities
  • Verbal interaction
  • Non-verbal intervention
  • What to do when the crisis is over
  • Skills for Dealing with Families
  • Feelings of the Family Members
  • Helping Families Cope
  • Developing a Caregiver-Family Team


This course will prepare the learner to help families cope with memory loss, as well as manage challenging behaviors. This course also includes advanced skills for managing challenging behaviors.


This course includes a pre-test to identify areas to focus on. Course content that allows you to read the material on screen or print it to read off screen and retain for future reference. A final test to demonstrate knowledge. Once the final test is competed with a 70% passing score you will be able to print your certificate immediately.

course quick facts
course code 114
cost $74.95
estimated time to
complete course
6 Hours
course materials
360 Days

Sharon K. Brothers, MSW


Behavior management content - I plan to use many pieces in training at a new dementia neighborhood I'll be managing soon. Jennifer S.

about is the leading online provider of Continuing Education Units for nursing home and assisted living administrators and those needing training to work with senior, Alzheimer's and dementia patients. Their courses are 100% online and CEU credits can be completed at home or where you work. All courses when completed allow students to print out a certificate of completion for verification they have successfully completed their CEU credits. is accredited by NCERS/NAB for nursing home administrators, assisted living administrators, RNs, LCSW and MFTs throughout the U.S. They are also approved for Kansas Adult Care Home Administrators (KDHE) and California RCFE and ARF administrators.