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Teams and Groups

My Distance Learning College


What is the difference between a team and a group? You may be wondering why such an apparently pedantic question is asked. However, the distinction between a team and a group has many implications for organizations and, in particular, the role of the manager, and is therefore worth exploring in some detail.

In this course, we shall explore the development of a collection of individuals who are gathered together from different parts of an organization in order to fulfill the aspirations of senior management in pursuit of business excellence. Everyone at work, whether they be a typist or a managing director, has, at some stage, to work with others in a group. This may be a permanent group (such as a small department) or it may be a group which meets infrequently and which changes from time to time.

After participating in this course, you should be able to:

  • Describe group processes
  • Identify the stages of team development
  • Recognize the characteristics and key abilities of effective teams
  • Distinguish between effective teams and co-operative groups
  • Describe the roles people play in teams
  • Recognize the ways of resolving conflict
  • Discuss factors which influence meetings positively
  • Identify behavior which helps decision making.

    In working through this session, you will practice the following BTEC common skills:

  • Managing and Developing Self
  • Working with and Relating to others
  • Communicating
  • Managing Tasks and Solving Problems
  • Applying Numeracy
  • Applying Technology
  • Applying Design and Creativity


    Teams and Groups Certificate

    Teams and Groups (Byte Size) Certificate issued by My Distance Learning College, entitling you to use the letters SAC Cert after your name.


    After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

  • course quick facts
    course code DED9340
    cost $93.00
    estimated time to
    complete course
    20 Hours
    course materials
    365 Days