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Build Your Own BIZ - Customer Service That Sells

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Description

Outcomes

Completion of the Customer Service Strategies module will help you:

  • Define and measure your current level of customer service
  • Take measures to improve customer service
  • Learn practical measures you can take to improve customer service

Assessment

Quizzes are provided in each module for self-evaluation of your progress.

course quick facts
course code DED2268
cost $99.00
estimated time to
complete course
0 Hours
course materials
available
365 Days
instructor

Ju-Hsin Lusk, Director, Build Your Own BIZ. Mrs. Lusk possesses a thorough knowledge of project management, manages the budget, establishes guidelines and goals, and supervises the Build Your Own BIZ staff. She holds a Master of Business Administration and has 15 years of industry experience in the fields of marketing and public relations.