Build Your Own BIZ - Customer Service That Sells
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Description
Outcomes
Completion of the Customer Service Strategies module will help you:
- Define and measure your current level of customer service
- Take measures to improve customer service
- Learn practical measures you can take to improve customer service
Assessment
Quizzes are provided in each module for self-evaluation of your progress.
course quick facts
course code
DED2268
cost
$99.00
estimated time to
complete course 0 Hours
complete course 0 Hours
course materials
available 365 Days
available 365 Days
instructor
Ju-Hsin Lusk, Director, Build Your Own BIZ. Mrs. Lusk possesses a thorough knowledge of project management, manages the budget, establishes guidelines and goals, and supervises the Build Your Own BIZ staff. She holds a Master of Business Administration and has 15 years of industry experience in the fields of marketing and public relations.
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