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Telemarketing Professional

My Distance Learning College

Description

Call centres and telemarketing operations are constantly advertising for trained professionals, who can use the phone confidently on behalf of their customers, to ring up profits.

This course is designed to give you the skills and techniques you need to become a well-paid telemarketing professional, working from home or a call centre. You will develop a call structure which you can apply to thousands of commercial applications.

This course covers:

  • Maximize the impact of the first 15 seconds
  • Use the FAB formula to demonstrate benefits
  • Learn about power questions and active listening
  • Build dialogue that gets the customer interested
  • Deal with objections using tested methods
  • Five ways to close that sale

Outcomes

Telemarketing Professional Diploma

Telemarketing Professional Diploma issued by My Distance Learning College, entitling you to use the letters SAC Dip after your name.

Assessment

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

course quick facts
course code DED6
cost $306.00
estimated time to
complete course
72 Hours
course materials
available
365 Days