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Managing Electronic Communication


This course covers the purpose of an email policy and identifies the issues faced by organizations using emails.

It also discusses creating and deploying an effective email policy for companies.

Finally, the legislation regarding email monitoring are identified with special emphasis on Banking & Finance Regulatory Compliance.


  • Understand the necessity of a corporate policy on email use and retention
  • Outline the number of ways in which the company email policy can be enforced
  • Learn about the possibility of legal liability faced by a company
  • Understand what are confidentiality breaches and how they come about
  • Understand how a company's reputation can be damaged by email content
  • Learn how a company's productivity and resources stand to be affected by inappropriate use of the email system
  • Understand the various threats that an organization faces due to sexist or racist content and intellectual property
  • Understand how to effectively retain and delete electronic records
  • Learn the state and federal legislations regarding email monitoring
  • Understand the legal standpoint on email auditing and interception


What is an Email Policy?

  • What Are The Email Threats That Companies Face
  • Creating And Deploying An Electronic Messaging Policy
  • Legislation
  • Outcomes

    Upon successful completion of this course you will be able to print your certificate online.


    Quizzes - You will not be required to pass the quizes to proceed forward to the next lesson.
    Final Exam - You will be required to pass the final exam with a 70% in order to receive course credit.

    course quick facts
    course code TRN7006
    cost $25.00
    estimated time to
    complete course
    2 Hours
    course materials
    360 Days

    This course is created and brought to you by 360Training, a leading provider of accredited e-learning courses to working professionals through today's leading schools, associations and corporations. 360Training's high quality e-learning courses assist thousands of working professionals each month in a wide range of disciplines to succeed in today's marketplace, renew licenses, acquire certification or prepare for a new profession.