Communications for Managing People

Course Code: DED9386
School: Stonebridge Associated Colleges UK

Description

There are many ways of giving orders. One extreme is the 'dictator' type of manager who is dominating, makes quick decisions, overrules anyone who dissents and, as a consequence, ends up with poor decisions. At the other extreme you might find the 'country club' type of manager who ensures that everyone feels good, but little action is taken or progress made.

Most people, at some time in their life, are asked to pass on skills, information or ideas, to someone who may be new to the job. You may be asked to do this formally, at a certain time of the day, against a written schedule, or informally, when it suits both you and the trainee best. In either case, there are some important issues to consider.

After participating in this course, you should be able to:

• Recognize the factors which influence the style of giving orders
• Explain the stages and styles of instruction
• Recognize the principles and main ingredients of team briefing
• Describe the purpose and structure of effective reports
• Describe the purposes and key stages of presentations.

In working through this session, you will practice the following BTEC common skills:

• Managing and developing self
• Working with and relating to others
• Communicating
• Managing tasks and solving problems
• Applying numeracy
• Applying technology
• Applying design and creativity

Outcomes

Communications for Managing People Certificate

Communications for Managing People Certificate issued by Stonebridge Associated Colleges, entitling you to use the letters SAC Cert after your name.

Assessment

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

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