RegisterSign In

Customer Astonishment: The Commitment to World-Class Customer Care



By completing this course you will learn:

  • How customer astonishment works
  • How to implement customer astonishment
  • How customer astonishment improves customer service

Enroll today in this course to start your learning.


Evaluation of your performance will be based on...

  • Individual module quizzes which can be taken before or after the training section
  • Post quiz that assesses the combined topics covered within the complete courses level

Completing a self-directed course: It will be your responsibility to access the course through your individual login, learn from the one-on-one instruction segments, and assess your level of retention with the post tests. All course materials will remain accessible online for the period of the subscription access. The printable study guides can be retained indefinitely as a means of refreshing your skills after a period of time.

course quick facts
course code DED1638
cost $99.00
estimated time to
complete course
0 Hours
course materials
365 Days

We are a national provider of online training specializing in health related areas. Our company goal is to make your learning and testing experience with us; "Just a click away". We accomplish this by using our industry background and technical expertise to make knowledge transfer, management and measurement available where and when you need it.