Keys to Managing Families/Responsible Parties of Your Residents
EasyCEU.com
Description
During the course of this program students will study a variety of areas, such as:
- Psychological Traumas
- Why Might They Be Experiencing Trauma
- Why Do They Act Like That
- Empathy vs. Sympathy
- Systems Theory and ABCs to Behavior Modification
- Education and Assessment
- A Complaint is a Gift
- Let’s Apply All of Your Tools
Outcomes
Individuals in this online course will learn about:
- Identify common psychological traumas
- Realize where the psychological traumas originate
- Understand the motivation for some behaviors
- Know the difference between sympathy and empathy
- Respond to a family member/responsible party empathically
- Apply systems theory and the Antecedent, Behavior, Consequence Model
- Perform an assessment on the decision maker
- Appreciate the purpose and importance of educating the decision maker
- View a complaint as a gift and receive it as such
Assessment
course quick facts
course code
126
cost
$111.95
estimated time to
complete course 9 Hours
complete course 9 Hours
course materials
available 365 Days
available 365 Days
instructor
David Hahklotubbe, MA.
